ICM // INTENSIVE CARE FOR MANAGEMENT

OBJECTIVES OF THIS PROGRAM:

The specific learning objectives are to:

a. Recognize the language and concepts of inter cultural communication for more effective management of change.

b. Appreciate the impact of individual, group and inter group behavior on communication in organizations.

c. Identify the causes of resistance to change in organization.

d. Develop skills in communication for managing change.

e. Motivate further study in the future.

SYLLABUS:

The syllabus of the program includes: communication concepts, influence of cultural development on behavior, concepts of motivation, need hierarchies, frustration, perception, conflict, group behavior and norms, informal leadership, management style, organizational change, resistance to change, frozen and dynamic groups and change strategies.

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